Sustainable development

According to the UN World Commission on Environment and Development, sustainable development is defined as "development that meets the needs of the present without compromising the ability of future generations to meet their own needs".

For Umicore Precious Metals Refining, sustainable development implies economic growth together with the protection of environmental quality and with a responsible health and safety commitment.

Our corporate social responsability approach is clearly defined in 10 objectives ranging from zero lost time accidents to human rights and equal opportunities.

Business Excellence as a strategic vehicle for improvement

Umicore Precious Metals Refining strives for business excellence in all processes, products and services. Based on customer requirements and expectations, dedicated and competent employees continuously improve the quality of our services, through the quality of our processes. Through a clear understanding of all customer needs and expectations, we develop partnerships, allowing us to deliver a complete and distinctive service.

Our quality approach focuses on:

  • The deployment of our management system emphasizes management, execution and control of all operational and supporting processes. This is formalized in an integrated ISO9001, ISO14001 and ISO45001 certification.
  • The second and more important domain is about sustainable development based on continuous and breakthrough improvement. To manage this we use the EFQM model. This model balances all aspects of good management within the company and with the most important stakeholders: people (challenging jobs in a safe and healthy environment), customers and suppliers (value for money and adequate throughput time), society (care for environment and local area resident relationships) and shareholders (sustainable ROCE). Umicore Precious Metals Refining obtained a 5* EFQM Award (October 2007) and an EEA-finalist award (in 2009 and again in 2011).

ISO certification

As result of a sustained quality approach, Umicore Precious Metals Refining is ISO9001 certified for all her processes. All operational activities for recycling, smelting and refining of precious metal bearing materials as well as marketing, sampling and assaying of materials to be processed are included.

Umicore Precious Metals Refining's commitment to the quality of our environment has led to achieving the ISO14001 standards for the entire Hoboken site.

Umicore Precious Metals Refining manages all its processes following the ISO45001 standards to ensure a safe and healthy production environment for our people.

The above mentioned standards are all embedded in one integrated management system; this system is regularly assessed by an independent certification body. 

×

      Umicore uses certain monitoring and tracking technologies such as cookies. These technologies are used in order to maintain, provide and improve our services on an ongoing basis, and in order to provide our web visitors with a better experience.

      By clicking on the "Accept all" button you agree to the use of these cookies while using the website. For further information regarding how we use cookies and other tracking technologies, please see section 10 of our website privacy notice

          Necessary cookies are essential and help you navigate our website. This helps to support security and basic functionality and are necessary for the proper operation of our website, so if you block these cookies we cannot guarantee your use or the security during your visit.

          Cookies that help us to understand the behaviour of users of our website. This allows us to continuously improve our website to provide the best information in support of our project aims. These cookies also help us understand the effectiveness of our website. For instance these cookies tell us which pages visitors go to most often and if they get error messages from web pages.

          Cookies that deliver content to you based on your interests, which are assumed from your browsing history. Most Targeting Cookies track users via their IP address and, thus, may collect some Personal Data. Personal Data collected by Targeting Cookies may be shared with third parties, such as advertisers.